Tuesday, October 29, 2013

Screen-Magic Team @ Hacknight - Classified SMS Inbox on Your Android

Our dev-team,  under the leadership of Vivek Garg(@ideason), participated in Droidcon Hacknight organized at Thoughtworks Pune. They created an android application in 18 hrs of Non-Stop programming. Our Lead Developers Asmita (@i) and Purushottam (@u) played a key role, along with Hussain (@hussain_tamboli), Ganesh (@31) and Abhilash. We were one of the few teams which successfully demo'd application at the Dawn. Thoughtwork environment was great experience for the team.
Idea Presentation

Here is the App Concept :-
Although SMS is a Tiny Thing, managing it on your phone with limited space and memory, quite times becomes a Huge Thing overtime, as your sms'es keep stacking up.  With thousand SMSes in your Inbox, You don't have time to delete those or For some who don't even open up messages, this turns up into great nightmare, Phone hanging, loosing messages from your near-dear ones. No good way to clean up your Inbox with unwanted, unread messages.

 With heavy use of SMS by enterprises for updating customers about various types on notifications and offers, your inbox stacks up in a no time.  If you want to switch a phone, take it granted that you would lose all the messages, unless you are really mobile phone fanatic or someone around you is who will help you out but both are the cases 1 in a million.

To solve this problem, Screen-Magic team has conceptualized and developed an android application which will help you categorize your sms with highly customizable category view of your SMS Inbox Like Gmail's new UI.Now you can safely ignore promotional or notificational SMS from enterprises/marketers or read them in your spare/leisure time.

Screen-Magic is proposing a Online Backup through this app with your own choice of BAAS provider so that you can take backup of your sms'es into any of your private stores like Google doc or Evernote.

Have a look at videos to get feel of things.
At MidNight!

Jai Ho!

Great Work, Time for Felicitation

Team at Work

Tuesday, October 15, 2013

Webinar: SMS on Workflows - Your Key to Automated Business Communications

SMS on Workflows can help automate all your business communications in a few minutes!

In this webinar, explore -

  • How to use SMS on Workflows for incoming SMS
  • How to track batch executions of bulk SMS
  • Check out some success stories of businesses using SMS on Workflows

Topic: “SMS on Workflows - Your Key to Automated Business Communications


22nd Oct 2013  at 10:00 am - 10:30 am BST (UK) (2:30 pm - 3:00 pm IST)
22nd Oct 2013 at 10:00 am - 10:30 am PST (USA) (10:30 pm - 11:00 pm IST)
23rd Oct 2013 at 3:00 pm  -  3:30 pm AEST (AUS) (9:30 am - 10:00 am IST)

Automate SMS Communications in Minutes with SMS on Workflow v.1.7

In August 2013 we introduced our SMS Magic Interact v.1.30 in our attempt to enhance your user experience of the product. Check it out, if you missed it. We had promised you then to continue striving to provide the best features and additions to our array of products, We have taken one more step in that direction.

SMS on Workflow v.1.7 Released!
Just two month down the line we are proud to present our latest version of SMS on Workflow v.1.7 - one of our customers favorite add-ons.  Get your hands on it here.

What brought about this innovation? Well, long story short, there is no direct way provided by Salesforce to send SMS from the Workflow feature. It provides only limited actions like email, field update, task creation and outbound message on any rule. As we all know, Workflow automation is key to any business' success. It saves time and manual intervention in process execution. Not surprisingly, automation on SMS notification (with its ability to reach any where any time), is one of the popularly demanded features from our customers. 

So, our think-tank at Screen-Magic came up with this great solution - SMS on workflows to serve our customers' demands for automation. Today many of our customers are using this add-on feature. But we haven't stopped at that. Over the past few months, our team has bettered this package by including some customer suggested features in it.  

With SMS on Workflows, we have enabled businesses to automate their business communications right from simple "Thank you!" messages to urgent alerts like "downtime notifications" for any object (Standard/ Custom).

Intuitive Getting Started Process.
We understand how comforting it is to have a UI that shows you everything you need at the same place. In the new version we have made the UI more intuitive to help you get started easily. You do not need to do elaborate upfront configurations again.

Make you mark with a  Sender ID.
Isn't it wonderful when your receiver knows it's you who is reaching out to him and not some randomly generated number? And what better way to ensure it than use a unique sender ID. We know what a crucial role your sender id can play for you and so in the new version you can select your preferred sender id while creating your workflow configuration. Say "Bye!-Bye!" to a default sender ID.

Figure 1: Select Name Field & Sender ID

Know Who is Receiving Your Messages.
Its not all machine's game! As a end user, we know you must be excited to see how things are working and who is receiving your messages. We have added the required human touch here. you can add recipients name to personalize your message and also to figure out in a moment to see who is receiving your messages. We have provided you an option to select the name field too while configuring a workflow rule. With this in place, you can see who all have received your messages thus making tracking easier.

Track Batch execution of Bulk SMS.
You know those times when you send a campaign or a batch of bulk SMS and the only way you can track it by refreshing your screen periodically? We totally understand what an "Arrghh!!!" moment it can be. Salesforce is SAAS platform and it has its own limitations for handling bulk records. Though Salesforce has a batch execution feature for handling bulk SMS automation but it happens in the background hidden from the users' view. We have tried to present you a view where you can track progress of an automated bulk message execution. You can see your "In Progress" messages populate your SMS History related list as their status changes to "Completed".

Figure 2: Track Batch Execution

Send upto 3000 automated SMSes at a time!
In previous version, we had a limit of four concurrent workflow rules. It was quite unrealistic for businesses who have complex scenarios and hence need a large number of workflow rules. In this version, you can configure as many as 3000 workflow rules and also send all the messages in one go! Now you can define as many workflow rules required and experience complete automation. If you have doubts, feel free to drop email to our support team.

There is indeed so much more that you can do with the new SMS on Workflow v.1.7.

Friday, October 11, 2013

Screen Magic Server Downtime Notification: Saturday, 12th October 2013 - 8:00 am - 9:00 am IST

In our pursuit to provide you the best service, we have scheduled an urgent server maintenance tomorrow -

 12th October 2013 from 8:00 am - 9:00 am IST.

Unfortunately, the outgoing and incoming SMS traffic will be affected as our server will be unavailable during this period and you will not be able to use SMS Magic during this brief period. We request you to plan your activities accordingly.

This maintenance will provide new features on the customer portal and enhance your experience with us.

Down-time Details

Server  https://sms-magic.in
Type    : Maintenance
Customer Impact  : High
Date       : Saturday, October 12th, 2013
Time   : 8:00 AM to 9:00 AM (IST)
Impacted Service  : SMS, Inbound SMS
Impacted Customers  : Banks
Description  : Urgent maintenance of our servers to add new features.

We apologise for the inconvenience caused.

Warm Regards,
SMS Magic Team
[email protected]